SUPPORT

We are here to help!

Your success is our goal

How can we help you?

 

Select an option. In which of these services do you need support? if you do not find the option you are looking for, CONTACT US, one of our representatives will assist you as soon as possible.

WEBSITE SUPPORT

 

new website information

Use this option to send us information about your new website. This will allow us to have the necessary information to start building your new website.

 

ACCESS

 

SEND us LARGE FILES

Send us large, multimedia files with security and ease

 

ACCESS

 

REQUEST CHANGES TO YOUR WEBSITE

Depending on the type of service plan you purchased, your website will have 1, 6, or 12 months of maintenance. This includes changes of photographs or videos that you provide, texts, colors and general information on the website.

 

ACCESS

 

ACCESS YOUR HOSTING (CPANEL)  ACCOUNT

In this section, you will be able to see your hosting account (cPanel) , domains, purchase history, reports and other services related to your website. To access your hosting you must have your Username and Password. If you do not have this information, CONTACT US .

 

ACCESS

DIGITAL  MENUS

 

SETTING THE VIDEO

Installing your video  for the first time

 

ACCESS

 

TROUBLESHOOTING

Answers to questions about the use of your digital boards.

 

ACCESS

 

REQUESTING CHANGES

We are always here to help.

 

ACCESS

 

 

SOCIAL MEDIA

 

GENERAL QUESTIONS

Do you have any questions about the progress of your social platforms? Let us know, a representative will contact you as soon as possible.

 

ACCESS

WORKSPACE EMAIL SETUP

 

iPHONE

Use this option to send setup your Workspace email account in your iPhone.

 

ACCESS

 

ANDROID

Use this option to send setup your Workspace email account in your Android cellphone.

 

ACCESS

 

OUTLOOK

Use this option to send setup your Workspace email account in your desktop computer, using Outlook.

 

ACCESS

 

OTHER

Use this option to send setup your Workspace email account in your desktop computer, using other Mail Application.

 

ACCESS

 

WEB BROWSER

Access your emails in any Internet browser, without using any installed program in your computer, just the Internet

 

 

ACCESS

HOSTING AND DOMAINS

 

GENERAL QUESTIONS

 

ACCESS

 

 

DIGITAL LEARNING

 

GENERAL QUESTIONS

 

ACCESS

 

 

E COMMERCE

 

GENERAL QUESTIONS

 

ACCESS

 

REMEMBER

 

We are together in this adventure. Your success is our success, you can count on PIXELVEC. We are a phone call or email away. Let us know how we can serve you today.